Course Outcomes

Umpqua Community College

OA 115 - Administrative Office Professional

Courses

Weight Outcomes Applied Learning Specialized Knowledge Intellectual Skills Integrative/Broad Knowledge Civic Learning    
10% Examine the changing business environment. 40% 10% 10% 20% 20% 40, 10, 10, 20, 20
5% Identify various ways of communicating and presenting information and the relative cost of each method.. 40% 40% 10% 10% 0% 40, 40, 10, 10, 0
5% Create stress and time management plans. 30% 20% 10% 40% 0% 30, 20, 10, 40, 0
5% Design a growth plan. 50% 30% 10% 10% 0% 50, 30, 10, 10, 0
5% Differentiate between agendas and minutes. 40% 40% 10% 10% 0% 40, 40, 10, 10, 0
10% Explain the importance of working effectively with others. 30% 10% 0% 50% 10% 30, 10, 0, 50, 10
10% Identify various professional associations which might further his/her career. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
10% Identify a variety of technology associated with offices. 30% 20% 20% 30% 0% 30, 20, 20, 30, 0
10% Evaluate office-related scenarios in case study format and suggest solutions. 70% 20% 0% 10% 0% 70, 20, 0, 10, 0
20% Recall the basics of customer service. 40% 30% 10% 10% 10% 40, 30, 10, 10, 10
10% Support organizational ethics. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20