Course Outcomes

Umpqua Community College

DA 199 - Dental Office Procedures

Courses

Weight Outcomes Applied Learning Specialized Knowledge Intellectual Skills Integrative/Broad Knowledge Civic Learning    
5.9% The responsibility of a dental business assistant. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% The criteria for handling an appointment book. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% How to schedule a weeks appointments. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% Telephone techniques for incoming/outgoing calls. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% Financial arrangement for payment account. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% Pretreatment estimates. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% Insurance form completion. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% The current bookkeeping system. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% Computer use in dental business offices. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% Banking records. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% Payroll forms and tax computations. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% Records management. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% A recall system. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% Marketing techniques in dentistry. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% Supplies and inventory control. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% Handling mail. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20
5.9% Writing office newsletter. 20% 20% 20% 20% 20% 20, 20, 20, 20, 20